Privacy Policy

Pamlico Tree Care, LLC ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have. We keep things simple: we only collect what we need to give you a quote and serve your job.

1. Information We Collect

When you fill out a form, request an estimate, or contact us by phone or email, we may collect:

• Your first and last name
• Your phone number and email address
• Your service address (so we can come look at the job)
• The type of work you need and any details you share in the message field

We do not collect Social Security numbers, payment card details, or any other sensitive personal information through this site. Payment is handled separately, in person or by invoice.

2. How We Use Your Information

We use the information you provide to:

• Respond to your quote request or question
• Schedule, perform, and follow up on your tree care job
• Send you an estimate, invoice, or appointment confirmation
• Improve our service, equipment scheduling, and customer communication

That's it. We don't send marketing emails unless you ask us to.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We will not share it with anyone except in these limited situations:

• With trusted service providers who help us run our business (for example, our scheduling software or email provider), only as needed to do their job
• With Formspree, the service that delivers this website’s quote and contact forms to us by email. What you type into a form on this site passes through Formspree so it can reach us; they store it only to deliver it and do not use it for anything else
• If required by law, court order, or to protect the rights and safety of our team and customers
• With your insurance company if you ask us to coordinate a storm-damage claim on your behalf

4. Cookies & Website Analytics

Our website may use basic cookies and analytics tools to understand how visitors find and use the site (for example, which pages get the most visits). These tools collect anonymous information like your browser type, device, and approximate location. We do not use this data to identify individual visitors.

You can disable cookies in your browser settings at any time without affecting your ability to contact us.

5. Data Security

We take reasonable steps to keep your information safe, including limiting access to people on our team who need it. No method of transmission over the internet is 100% secure, but we treat your information with the same care we'd want for our own family.

6. Your Rights

You can ask us at any time to:

• Tell you what information we have about you
• Update or correct your information
• Delete your information from our records
• Stop contacting you

Just call (252) 745-7232 or email Pamlicotreecare@aol.com and we'll take care of it.

7. Children's Privacy

Our services and website are intended for adult customers. We do not knowingly collect information from anyone under 13.

8. Changes to This Policy

If we update this policy, we'll change the "Last updated" date at the top. Significant changes will be highlighted on this page.